TERMS AND CONDITIONS OF SALE

SPECIMN — www.specimn.com

Version dated October 15, 2026

PREAMBLE — SELLER INFORMATION

The website www.specimn.com is operated under the trading name SPECIMN by:

SARL NEIWA
A French limited liability company with a share capital of €70,020
Registered office: 7 rue Sainte-Ursule, 31000 Toulouse, France
Toulouse Trade and Companies Register (RCS): 507 442 762
SIRET: 507 442 762 00039
APE Code: 4771Z
Email: contact@specimn.com

These Terms and Conditions of Sale (hereinafter referred to as the "Terms") govern the sale of products through www.specimn.com to consumers purchasing for personal purposes, outside any commercial or professional activity.

They define the rights and obligations of SPECIMN and its customers in connection with the online sale of clothing, footwear, sneakers and accessories.

By placing an order on the website, customers acknowledge that they have read and accepted these Terms.

SPECIMN reserves the right to amend these Terms at any time. The Terms applicable to an order are those in force on the date the order is confirmed.

ARTICLE 1 — PRODUCTS

The products available for purchase are those displayed on www.specimn.com, subject to availability.

SPECIMN takes great care in selecting, describing and presenting its products.

Each product page provides the essential characteristics of the item, including its brand, description, size, colour and price.

Product photographs are intended to represent items as accurately as possible. However, slight colour variations may occur depending on individual screen settings.

Such differences do not affect consumers' rights under the statutory guarantee of conformity.

SPECIMN reserves the right to modify its product selection at any time without affecting orders already confirmed.

ARTICLE 2 — ORDERS

Customers select the products they wish to purchase and add them to their shopping cart.

Before proceeding to payment, customers can review their order summary, check the selected products, quantities, prices and applicable shipping costs.

Customers may modify their orders before final confirmation.

An order becomes binding when the customer confirms the purchase by clicking the button explicitly indicating an obligation to pay.

An order confirmation email is then sent to the email address provided by the customer.

Creating a customer account is not mandatory where the website allows guest checkout.

SPECIMN reserves the right to refuse or cancel an order for legitimate reasons, including suspected fraud, payment failure or clearly incorrect information.

If an order that has already been paid for is cancelled, the customer will receive a refund in accordance with applicable regulations.

ARTICLE 3 — PRODUCT AVAILABILITY

Products are offered subject to stock availability.

Despite the precautions taken in inventory management, stock discrepancies may occasionally occur.

If a product becomes unavailable after an order has been confirmed, SPECIMN will inform the customer as soon as possible.

Depending on the circumstances, the customer may be offered:

• A refund for the unavailable product.

• An alternative product, subject to the customer's agreement.

• Delayed delivery, where possible and accepted by the customer.

If no alternative solution is agreed upon, SPECIMN will refund the amounts due within the legally required timeframe.

Where an order contains several products, SPECIMN may dispatch the available items separately after informing the customer, without charging additional shipping fees.

ARTICLE 4 — PRICES

Product prices are displayed in euros, inclusive of applicable taxes (VAT), in accordance with the tax rules applicable to the order.

Shipping costs are charged separately unless otherwise stated.

The total order amount, including applicable charges, is displayed before the customer confirms the purchase.

SPECIMN reserves the right to change its prices at any time. Products are invoiced at the prices in effect when the order is confirmed.

For orders shipped outside the European Union, customs duties, import taxes or customs clearance fees may apply.

Whether these charges are payable by the customer depends on the applicable shipping conditions and the information provided before the order is confirmed.

ARTICLE 5 — PAYMENT METHODS

Orders must be paid for using one of the payment methods available on the website at checkout.

These may include:

• Credit or debit cards.

• Visa.

• Mastercard.

• American Express.

• PayPal.

Payments are processed through specialised payment service providers using appropriate security protocols.

SPECIMN does not directly store customers' complete payment card details.

Order preparation begins once payment has been confirmed, subject to any necessary security checks.

If payment is declined by the relevant bank or payment service provider, the order cannot be confirmed.

ARTICLE 6 — SHIPPING AND DELIVERY

6.1 Shipping Methods

SPECIMN ships orders to the delivery address provided by the customer during checkout.

Orders are primarily dispatched via Colissimo tracked delivery or another carrier offered on the website.

Customers are responsible for providing accurate delivery information.

6.2 Shipping Costs

Standard shipping rates are as follows:

France

• Shipping: €8.

• Free shipping on orders of €150 or more.

Europe

• Shipping: €25.

• Free shipping on orders of €300 or more.

International — Outside Europe

• Shipping: €35.

• Free shipping on orders of €300 or more.

The shipping rates applicable to the destination and order are displayed before payment confirmation.

6.3 Order Processing

Orders are generally prepared and dispatched within a maximum of three business days after confirmation.

This timeframe may occasionally vary due to exceptional circumstances. Customers will be informed if such circumstances affect the announced delivery timeframe.

6.4 Delivery Times

Estimated transit times from dispatch at our Toulouse store are:

• France: 2–3 business days.

• Europe: 4–8 business days.

• Rest of the world: 5–10 business days.

These delivery times are estimates and may vary depending on the destination and shipping carrier.

The delivery date or timeframe applicable to the order is communicated to the customer before confirmation.

In the event of a delay, customers retain the rights provided under the French Consumer Code, including the right to request delivery within an additional reasonable period and, where the legal conditions are met, to terminate the contract.

6.5 Receiving Your Order

Customers are encouraged to inspect the condition of their parcel and products upon delivery.

If a parcel arrives damaged, an item is missing or a product does not conform to the order, customers are advised to contact SPECIMN promptly at contact@specimn.com.

Photographs of the parcel and affected products may help us process the claim.

Failure to report damage to the carrier at the time of delivery does not affect the customer's statutory rights.

The risk of loss or damage passes to the consumer when they, or a third party designated by them other than the carrier offered by SPECIMN, physically take possession of the goods, in accordance with applicable law.

6.6 In-Store Pickup

Where available at checkout, customers may choose to collect their purchases directly from our store.

An email notification will be sent once the order is ready for collection.

Pickup address:

SPECIMN
2,4 rue Temponières
31000 Toulouse, France

Orders may be collected during store opening hours upon presentation of the information required to identify the order.

ARTICLE 7 — RIGHT OF WITHDRAWAL AND RETURNS

7.1 Statutory Right of Withdrawal

In accordance with Articles L.221-18 and following of the French Consumer Code, consumers generally have 14 days from receipt of their order to exercise their statutory right of withdrawal without providing a reason.

For orders containing several goods delivered separately, this period generally begins upon receipt of the final item.

Customers may exercise this right by sending SPECIMN a clear and unambiguous statement, including by email to:

contact@specimn.com

The standard withdrawal form provided in the appendix to these Terms may also be used, although its use is not mandatory.

Statutory exceptions to the right of withdrawal, including those provided under Article L.221-28 of the French Consumer Code, remain applicable.

7.2 SPECIMN's Commercial Return Policy: 15 Days

To provide greater flexibility, SPECIMN voluntarily extends the return period to 15 days from receipt of the order.

Customers may request a return or exchange within this period.

To benefit from this commercial extension beyond the statutory withdrawal period, products must be returned in a condition suitable for resale:

• Unworn and unused.

• Unwashed.

• Undamaged.

• With their original tags and accessories.

• In their original packaging where necessary for protection or resale.

These commercial conditions do not restrict consumers' statutory rights during the legal withdrawal period, including the right to handle products as necessary to establish their nature, characteristics and functioning.

7.3 Return Procedure

To request a return, customers may contact SPECIMN by email at:

contact@specimn.com

Customers are encouraged to provide their order number and details of the items concerned.

SPECIMN will provide the necessary instructions and may send a return document.

Customers may exercise their statutory right of withdrawal without waiting to receive this document.

Products must be returned to:

SPECIMN
2,4 rue Temponières
31000 Toulouse, France

Under the statutory right of withdrawal, customers have 14 days from the date they communicate their decision to return the products.

Including a copy of the invoice or the order number is recommended to facilitate identification of the return.

Direct return shipping costs for a change of mind are borne by the customer, subject to applicable legal provisions.

Where a product is defective or non-conforming and covered by a statutory guarantee, the costs necessary to bring the product into conformity are covered in accordance with applicable law.

7.4 Refunds

When a customer exercises their statutory right of withdrawal, SPECIMN refunds the amounts due, including the original standard delivery costs, in accordance with applicable law.

Additional costs resulting from the customer's choice of a delivery method more expensive than the standard option may not be refunded.

Refunds are issued without undue delay and no later than 14 days after notification of withdrawal.

For sales of goods, SPECIMN may withhold the refund until the products have been received or proof of their return shipment has been provided, whichever occurs first.

Refunds are issued using the original payment method unless the customer expressly agrees to another method that does not incur additional charges.

For returns falling exclusively under SPECIMN's extended 15-day commercial return policy, SPECIMN aims to process refunds within 2 to 10 days of receiving and inspecting the returned products.

7.5 Exchanges

Exchanges are available subject to stock availability.

If the requested size or product is unavailable, SPECIMN will offer an alternative solution or a refund under the applicable conditions.

ARTICLE 8 — STATUTORY WARRANTIES

All products sold by SPECIMN are covered by the statutory warranties provided under French law.

These warranties apply independently of any commercial warranties offered by manufacturers.

8.1 Statutory Guarantee of Conformity

In accordance with Articles L.217-3 and following of the French Consumer Code, consumers benefit from a statutory guarantee of conformity for two years from delivery of the product.

In the event of a lack of conformity, customers may request repair or replacement of the product, subject to the conditions provided by law.

Bringing the product into conformity must be carried out at no cost to the consumer.

Where the legal conditions are met, customers may also be entitled to a price reduction or termination of the sales contract.

Rights under the statutory guarantee of conformity must be exercised against SPECIMN as the seller.

8.2 Warranty Against Hidden Defects

In accordance with Articles 1641 and following of the French Civil Code, consumers also benefit from the statutory warranty against hidden defects.

This warranty covers hidden defects that render a product unsuitable for its intended purpose or substantially reduce its usability.

Legal action must be brought within two years of discovering the defect, subject to applicable legal conditions.

Consumers may request cancellation of the sale or a reduction in the purchase price.

8.3 Warranty Claims

For any request concerning a defective or non-conforming product, customers may contact:

contact@specimn.com

Customers are encouraged to provide:

• Their order number.

• The product reference.

• A description of the defect.

• Any relevant photographs.

SPECIMN will review the request and propose an appropriate solution in accordance with its legal obligations.

Statutory warranties are not limited by SPECIMN's 15-day commercial return policy.

ARTICLE 9 — PERSONAL DATA PROTECTION

SARL NEIWA is committed to protecting the personal data of website users in accordance with the General Data Protection Regulation (GDPR) and applicable French data protection legislation.

Personal data collected may be used for:

• Processing and tracking orders.

• Managing payments and deliveries.

• Providing customer support.

• Handling returns and refunds.

• Complying with legal and accounting obligations.

• Sending marketing communications where permitted by applicable law.

Certain personal data may be shared with service providers necessary for the performance of these services, including technical, payment and delivery providers.

Users have, subject to applicable legal conditions, the right to access, rectify, erase, restrict or object to the processing of their personal data, as well as the right to data portability.

These rights may be exercised by emailing:

contact@specimn.com

Users may also lodge a complaint with the French Data Protection Authority (CNIL).

For further information about personal data processing, users are invited to consult the Privacy Policy available on the website.

ARTICLE 10 — INTELLECTUAL PROPERTY

All content available on www.specimn.com, including text, photographs, graphics, logos, illustrations, videos and design elements, is protected by applicable intellectual property laws.

Unless prior authorisation has been obtained or a legal exception applies, any unauthorised reproduction, modification, distribution or exploitation of this content is prohibited.

Trademarks, logos and content belonging to third parties remain the property of their respective owners.

ARTICLE 11 — LIABILITY AND FORCE MAJEURE

SPECIMN undertakes to fulfil its contractual obligations in accordance with applicable law.

Its liability cannot be excluded or limited in violation of mandatory consumer protection provisions.

SPECIMN shall not be held liable for failure to perform an obligation resulting from a force majeure event within the meaning of Article 1218 of the French Civil Code, subject to applicable legal conditions.

In the event of circumstances affecting the fulfilment of an order, SPECIMN will endeavour to inform the customer as soon as possible.

ARTICLE 12 — CUSTOMER SERVICE AND COMPLAINTS

For any questions concerning an order, delivery, return or product, customers may contact:

SPECIMN — SARL NEIWA
7 rue Sainte-Ursule
31000 Toulouse, France

Email: contact@specimn.com

SPECIMN will endeavour to respond as promptly as possible and seek an amicable resolution to any complaint.

ARTICLE 13 — CONSUMER MEDIATION

In accordance with Articles L.612-1 and following of the French Consumer Code, consumers have the right to use a consumer mediator free of charge to seek an amicable resolution of a dispute with a professional.

Before contacting the mediator, the consumer must first submit a written complaint to SPECIMN.

The use of consumer mediation does not affect the consumer's right to bring proceedings before the competent courts.

ARTICLE 14 — APPLICABLE LAW AND DISPUTES

These Terms and Conditions of Sale are governed by French law.

For consumers residing in another country, this provision does not deprive them of the protection afforded by mandatory consumer protection laws that may apply in their country of residence.

In the event of a dispute, customers are encouraged to contact SPECIMN to seek an amicable resolution.

If no amicable resolution can be reached, the dispute may be brought before the competent courts in accordance with applicable legal rules.

APPENDIX — STANDARD WITHDRAWAL FORM

Complete and return this form only if you wish to withdraw from the contract. Use of this form is optional: you may also exercise your right of withdrawal through any clear statement, including by email.

To:

SPECIMN — SARL NEIWA
7 rue Sainte-Ursule
31000 Toulouse, France
contact@specimn.com

I hereby give notice that I withdraw from my contract of sale for the following goods:

Product(s): ______________________________

Order number: ______________________________

Ordered on: ______________________________

Received on: ______________________________

Consumer's name: ______________________________

Consumer's address: ______________________________

Date: ______________________________

Consumer's signature (only if this form is submitted on paper): ______________________________